Day 1: Orientation, WFH Tools & Digital Workspace Setup
1.5 Hrs Live
Ergonomic workspace setup, Chrome profiles, Google Workspace setup, and productivity extensions.
Day 2: File Organization, Cloud Storage & Data Security
1.5 Hrs Live
Google Drive folder hierarchy, sharing permissions, password safety, 2FA, and confidentiality.
Day 3: Daily Task Management & Priority Planning
1.5 Hrs Live
Eisenhower priority matrix, time-blocking calendars, and tracking daily deliverables.
Day 4: Professional Spoken English for Indian Professionals
1.5 Hrs Live
Overcoming hesitation, common grammatical errors, sentence openers, and polite vocabulary.
Day 5: Email Writing Mastery: Formal Formats & Templates
1.5 Hrs Live
Subject line formulas, greeting norms, status updates, client follow-ups, and escalation.
Day 6: Team Messaging Etiquettes & Chat Protocols
1.5 Hrs Live
Slack, Teams, and WhatsApp Business communication. Tone management and urgent notifications.
Day 7: Video Meeting Mastery: Zoom & Google Meet
1.5 Hrs Live
Camera presence, audio setup, clean screen sharing, mute etiquette, and chat moderation.
Day 8: Excel & Google Sheets Fundamentals
2.0 Hrs Live
Cell navigation, formatting data, essential formulas (SUM, AVERAGE, COUNT, TRIM), and basic filters.
Day 9: Data Cleaning & Daily Management Reports (DMR)
1.5 Hrs Live
Removing duplicates, text-to-columns, conditional formatting, and producing polished daily reports.
Day 10: Telecalling Etiquettes & Voice Modulation
1.5 Hrs Live
Call opening, building rapport, handling standard scripts, note-taking during calls.
Day 11: Handling Difficult Clients, Objections & Complaints
1.5 Hrs Live
The HEAT model (Hear, Empathize, Apologize, Take action) and de-escalation scripts.
Day 12: Managing Workplace Stress, Deadlines & Multi-Tasking
1.5 Hrs Live
Handling multiple manager requests, saying no politely, and preventing burnout.
Day 13: Webinar & Virtual Event Coordination
1.5 Hrs Live
Pre-event checklists, chat moderation, speaker spotlights, and post-webinar logs.
Day 14: Executive Presence & Remote Personality Polish
1.5 Hrs Live
Professional attire, lighting, confidence hacks, and crafting a high-impact remote resume.
Day 15: Virtual Office Live Simulation & Final Assessment
2.5 Hrs Capstone
A full 2-hour simulated office workday with tasks, standups, and personalized evaluation.
